Honeywell Galaxy Flex 100+ Exit Engineer Mode Issue

[Grego]

Installing a new FX100+ with a MK7 proxpad, and have come across the same issue outlined in this POST which describes... I enter the engineer code and press ESC and it checks for tampers and comes up with 1 Mod tamper which when viewed is Keypad 011. 

 

I followed the suggestion of holding down the tamper button and trying to exit engineer mode, but the same fault remains? Could this be a faulty keypad? The keypad is set to ID 0 not sure if that matters in this case?

 

 

[Grego]

5 hours ago, Grego said:

Installing a new FX100+ with a MK7 proxpad, and have come across the same issue outlined in this POST which describes... I enter the engineer code and press ESC and it checks for tampers and comes up with 1 Mod tamper which when viewed is Keypad 011. 

 

I followed the suggestion of holding down the tamper button and trying to exit engineer mode, but the same fault remains? Could this be a faulty keypad? The keypad is set to ID 0 not sure if that matters in this case?

 

 

It is possible this issue may be related to a prox tag I attempted to add to my user code. I am seeing the following error codes on the keypad...

 

Missing Key 11

Missing Max 11

 

I've read a few posts in here and have come up empty. My first attempt at a prox tag... so anything to point me in the right direction appreciated.

 

[james.wilson]

If its addressed as 0 then it's not device 11

Have you changed the address while the keypad is powered up? 

Try rebooting the panel it will then only connect to devices that are online 

[Grego]

11 hours ago, james.wilson said:

If its addressed as 0 then it's not device 11

Have you changed the address while the keypad is powered up? 

Try rebooting the panel it will then only connect to devices that are online 

 

Hi James. I ended up following THIS video which helped me at the tag correctly. Seems to be ok for now. I will reboot the panel later today and see what happens.

 

[james.wilson]

The missing key missing max means something addressed 1 has been lost. Using that video won't help with miss g 485 devices

[Grego]

31 minutes ago, james.wilson said:

The missing key missing max means something addressed 1 has been lost. Using that video won't help with miss g 485 devices

Yes, you are correct. I temporarily attached a spare MK7 prox pad I had, and the system appears to be looking for it. I'll need to work out how to remove it?

[Grego]

End up going into engineer mode and then exited which checks the tampers and modules, it found the missing keypad and prompted me to press * to remove the two associated items.

 

Looks good now, no issues.

[GalaxyGuy]

On the Flex, you can also use menu 72 (auto detect) to find and delete devices from the bus.  Also remember to avoid just pulling power on the Flex. You should always use menu 51.17.Shutdown and wait until the message 'safe to power off' appears.

[Grego]

8 hours ago, GalaxyGuy said:

On the Flex, you can also use menu 72 (auto detect) to find and delete devices from the bus.  Also remember to avoid just pulling power on the Flex. You should always use menu 51.17.Shutdown and wait until the message 'safe to power off' appears.

Thanks for the tips on bus devices and power down Stuart... much appreciated.