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Posted

I'm stuck with a Texecom Elite 48 panel that keeps beeping every minute, but it also keeps resetting the engineer code to 1234 I connected it to the ARC and it was commissioned working okay, but now it keeps beeping, the customer keeps ringing but I don't know how I'm going to solve it.

Any Ideas?

when they put the master code in no faults were showing

Posted

Load Default button held down?

NVM issue? Network Errors? What does the log say?

Clearly something is wrong.

I wouldn't be impressed as a customer with the answer, I don't know. Isolate things and work backwards until it's stable.

Posted (edited)

the log is only showing normal events like set unset etc. nothing looks out of place.

 

Edited by sixwheeledbeast
No defaulting instructions here please
Posted
7 hours ago, Longshanks said:

the log is only showing normal events like set unset etc. nothing looks out of place.

 

So then the board doesn't cost that much if it means breaking even or at a slight loss , change it and faff around in the office with it

Posted
19 hours ago, al-yeti said:

So then the board doesn't cost that much if it means breaking even or at a slight loss , change it and faff around in the office with it

I am going to change the board on Monday morning, I've managed to silence the keypad next to the bedroom they are okay with the other two keypads because they can shut the doors on them 

Posted
9 minutes ago, Longshanks said:

yes I commissioned it with the arc they received all the signals 

 

the question I'm asking is do you have it on texecom cloud ?

Mr th2.jpg Veritas God

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