Veritas Excel cut cable

[Stef]

Hi, please help if you can!

 

Our door sensor cable was accidentally cut and a new cable was installed in our Veritas Excel and now every time you go to set the alarm with your 4 digits the 7 lights up and the internal system beeps repeatedly 7 times. We have tried the walk through and tried to eliminate the zone, but being that it’s zone 7 (tamper) on the main unit, it won’t let us bypass. Also the #### and #### access level codes do not work   

Edited July 8, 2024 by sixwheeledbeast
Proper topic.. no codes in posts please.

[sixwheeledbeast]

You have likely blown a fuse, why you have power going to the contact is beyond me tho.

The codes are unlikely to be the default ones so pointless trying them unless you know that's right.