naeem7861 Posted July 14 Share Posted July 14 Hi I got a powermaster 30 with wireless keypad kp160 and kp250 when I arm the panel it's ok but when the alarm rings the disarm option does not accept the user codes or proxy tags it only allows me to disarm the panel using the phone app any ideas please Kind regards Naeem Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted July 14 Share Posted July 14 Assuming if you wait 90 seconds or so and then the keypad will allow disarming... then you have some DD243/BS8243 setting enabled to lockout the keypad on entry. Quote Link to comment Share on other sites More sharing options...
naeem7861 Posted July 14 Author Share Posted July 14 Ok thanks will look at that Kind regards Naeem Quote Link to comment Share on other sites More sharing options...
naeem7861 Posted July 23 Author Share Posted July 23 Hi I still can't get it to work when alarm is activated the main keypad doesn't allow to use tag or number s Quote Link to comment Share on other sites More sharing options...
al-yeti Posted July 23 Share Posted July 23 (edited) 1 hour ago, naeem7861 said: Hi I still can't get it to work when alarm is activated the main keypad doesn't allow to use tag or number s Check tag / user options Assuming you can unset normally? Edited July 23 by al-yeti Quote Link to comment Share on other sites More sharing options...
naeem7861 Posted July 23 Author Share Posted July 23 Hi user permit is of on the main panel is that the problem Quote Link to comment Share on other sites More sharing options...
al-yeti Posted July 23 Share Posted July 23 3 minutes ago, naeem7861 said: Hi user permit is of on the main panel is that the problem Don't know, I don't really know the panel But usually if it doesn't let you unset with code it's because you have to use the proximity tag If prox tag isn't letting you then I assuming an option is the problem with the proximity tags Quote Link to comment Share on other sites More sharing options...
naeem7861 Posted July 23 Author Share Posted July 23 Hi I got it sorted the user permit was disabled it's fine now I also just added a kp-250 keypad I enrolled it but it keeps saying updating any idears Quote Link to comment Share on other sites More sharing options...
naeem7861 Posted July 26 Author Share Posted July 26 Hi does anyone know how to hard reset a kp-250 keypad to factory reset please let me know thanks Quote Link to comment Share on other sites More sharing options...
james.wilson Posted July 26 Share Posted July 26 Is that even an option. I don't know visonic but the kit I do know you can't default peripherals as they don't hold any config. Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
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