Oisín Posted November 4 Author Posted November 4 Hi all, just to update this, I went to my suppliers today and they kindly provided a replacement keypad. I fitted the new keypad just now, but the same problem still persists. So I suppose there must be some sort of interference where it's fitted. Quote
james.wilson Posted November 4 Posted November 4 wall totally flat? ie the keypad backplate isnt twisted? Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
Oisín Posted November 4 Author Posted November 4 (edited) 34 minutes ago, james.wilson said: wall totally flat? ie the keypad backplate isnt twisted? Yes the wall is flat. It's a plastered concrete wall. The keypad sits perfectly on the backplate with no pressure needed to make it sit flush. Just by chance when looking for a fix I watched the below video. The keypad in this video is behaving like mine when the wakeup feature is on. Edited November 4 by Oisín Quote
al-yeti Posted November 4 Posted November 4 2 hours ago, Oisín said: Hi all, just to update this, I went to my suppliers today and they kindly provided a replacement keypad. I fitted the new keypad just now, but the same problem still persists. So I suppose there must be some sort of interference where it's fitted. What's opposite it or near it It's time for pictures , don't worry if install is dodgy , so are mine 1 minute ago, Oisín said: Yes the wall is flat. It's a plastered concrete wall. The keypad sits perfectly on the backplate with no pressure needed to make it sit flush. Just by chance when looking for a fix I watched the below video. The keypad in this video is behaving like mine when the wakeup feature is on. But your saying when no one is near it right , from a distance 1 Quote
Oisín Posted November 4 Author Posted November 4 1 minute ago, al-yeti said: What's opposite it or near it It's time for pictures , don't worry if install is dodgy , so are mine Opposite it is another concrete wall. On one side of it is a mirror and the other side there are key hooks. At ceiling height above the panel there is the alarm panel and the distribution board. I already tried taking down the mirror and keys but it made no difference. Quote
Oisín Posted November 4 Author Posted November 4 6 minutes ago, al-yeti said: What's opposite it or near it It's time for pictures , don't worry if install is dodgy , so are mine But your saying when no one is near it right , from a distance Also happens with mine even if I'm 10 metres away from it. I will post a picture tomorrow. Quote
al-yeti Posted November 4 Posted November 4 3 minutes ago, Oisín said: Also happens with mine even if I'm 10 metres away from it. I will post a picture tomorrow. This is a long shot , but is this possible? 2 Quote
james.wilson Posted November 4 Posted November 4 I suppose I'd test it by running it on a lead to another location not fixed to the wall 1 Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
Oisín Posted November 4 Author Posted November 4 12 minutes ago, al-yeti said: This is a long shot , but is this possible? I hope not Quote
Oisín Posted November 4 Author Posted November 4 7 minutes ago, james.wilson said: I suppose I'd test it by running it on a lead to another location not fixed to the wall Yeah that's a good idea. Will rule out a location issue. I will try that in the next few days and let you know what happens. Quote
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