Oisín Posted 11 hours ago Author Share Posted 11 hours ago Hi all, just to update this, I went to my suppliers today and they kindly provided a replacement keypad. I fitted the new keypad just now, but the same problem still persists. So I suppose there must be some sort of interference where it's fitted. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted 9 hours ago Share Posted 9 hours ago wall totally flat? ie the keypad backplate isnt twisted? Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Oisín Posted 9 hours ago Author Share Posted 9 hours ago (edited) 34 minutes ago, james.wilson said: wall totally flat? ie the keypad backplate isnt twisted? Yes the wall is flat. It's a plastered concrete wall. The keypad sits perfectly on the backplate with no pressure needed to make it sit flush. Just by chance when looking for a fix I watched the below video. The keypad in this video is behaving like mine when the wakeup feature is on. Edited 9 hours ago by Oisín Quote Link to comment Share on other sites More sharing options...
al-yeti Posted 9 hours ago Share Posted 9 hours ago 2 hours ago, Oisín said: Hi all, just to update this, I went to my suppliers today and they kindly provided a replacement keypad. I fitted the new keypad just now, but the same problem still persists. So I suppose there must be some sort of interference where it's fitted. What's opposite it or near it It's time for pictures , don't worry if install is dodgy , so are mine 1 minute ago, Oisín said: Yes the wall is flat. It's a plastered concrete wall. The keypad sits perfectly on the backplate with no pressure needed to make it sit flush. Just by chance when looking for a fix I watched the below video. The keypad in this video is behaving like mine when the wakeup feature is on. But your saying when no one is near it right , from a distance 1 Quote Link to comment Share on other sites More sharing options...
Oisín Posted 9 hours ago Author Share Posted 9 hours ago 1 minute ago, al-yeti said: What's opposite it or near it It's time for pictures , don't worry if install is dodgy , so are mine Opposite it is another concrete wall. On one side of it is a mirror and the other side there are key hooks. At ceiling height above the panel there is the alarm panel and the distribution board. I already tried taking down the mirror and keys but it made no difference. Quote Link to comment Share on other sites More sharing options...
Oisín Posted 9 hours ago Author Share Posted 9 hours ago 6 minutes ago, al-yeti said: What's opposite it or near it It's time for pictures , don't worry if install is dodgy , so are mine But your saying when no one is near it right , from a distance Also happens with mine even if I'm 10 metres away from it. I will post a picture tomorrow. Quote Link to comment Share on other sites More sharing options...
al-yeti Posted 8 hours ago Share Posted 8 hours ago 3 minutes ago, Oisín said: Also happens with mine even if I'm 10 metres away from it. I will post a picture tomorrow. This is a long shot , but is this possible? 2 Quote Link to comment Share on other sites More sharing options...
james.wilson Posted 8 hours ago Share Posted 8 hours ago I suppose I'd test it by running it on a lead to another location not fixed to the wall 1 Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Oisín Posted 8 hours ago Author Share Posted 8 hours ago 12 minutes ago, al-yeti said: This is a long shot , but is this possible? I hope not Quote Link to comment Share on other sites More sharing options...
Oisín Posted 8 hours ago Author Share Posted 8 hours ago 7 minutes ago, james.wilson said: I suppose I'd test it by running it on a lead to another location not fixed to the wall Yeah that's a good idea. Will rule out a location issue. I will try that in the next few days and let you know what happens. Quote Link to comment Share on other sites More sharing options...
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