gardtec800 series engineer locked

[Phil Reed]

crazy question and i think i know what your all gonna say. but is there a way around the locked engineer code? on other panels you can fully reset everything with a specific link somewhere. just wondering if anyone knows a way on this panel. it's for a charity shop so they cant pay the silly prices the original installation company want to come out and put a code in (£200). worse case would be a new panel, but i was hoping you guys might beable to help out.

 

i have done the option 1 9 #REMOVED#, which reset the engineer code back to #REMOVED', but when i try to get in it says its locked.

 

Thanks in advance for any help guys.

 

Phil

Edited 23 hours ago by sixwheeledbeast
No defaulting information or codes in posts please

[sixwheeledbeast]

Most panels have NVM locking but it's down to the installation company as to if it's used.

We don't provide defaulting information here as per our guidelines.

It can be argued the programming is intellectual property of the installer. Locking would provide protection against others changing the system configuration then blaming the original installer for a FTO.

The charge to come out to reset the codes means they have in writing they have transferred ownership of the system to the customer or their maintainer, it's important due to above.

As it's a Gardtec 800 I'd say it's well past it's best and for the bin, just replace it and have done with it.

[PeterJames]

No easy way to unlock it unfortunately the panel is over 15 years old and obsolete, its likely to have unreadable keypad pretty soon its a common problem with old Gardtech's