Accenta 6

[Guest Murph]

Can anyone give me some advice on an Accenta 6

We were called out to a customer who has one of these,

Installer ceased trading or just not answering his phone.

Tamper led on the rkp is lit .panel is blank end .

No audilbe response from keypad presses, I would have expected to hear some beeps.

System is still powered up. so I want to crash it and then check it through.

Trouble is I don't know who the makers are, as I am going to need an engineer manual.

or at least default engineer code

Also will probably need to source a user guide as the householder has lost theirs.

Does anyone know the website for the manufacturers?

By choice I would swap out the panel for a scantronic or gardtec, but it looks bad when your asked to see if you can fix it, to just turn up and say it needs replacing, so I thought I would have a go.

[amateurandy]

Try Here

I think one of the professionals will probably confirm that this is not a current product and is aimed at the DIY market.

[Guest RICHL]

This is not a current product and is aimed at the DIY market.

[Guest]

Tamper led on the rkp is lit .panel is blank end .

No audilbe response from keypad presses,

36343[/snapback]

It's meant to do that. Clear the tamper fault then it will come back to life.

[Guest Murph]

Thanks for the response guys.

almost awesome, three replies overnight.

Think I will swap out for a panel we understand.

Simply on the grounds of economics, by the time the customer has paid the time for an engineer to play about with the accenta , it would be better to install a new panel.

The last ADE product we had anything to do with was a logic 4, so thats giving the age away!

Thanks again.

Murph

[Guest RICHL]

Well you could try powering it down and then back up again and fit a new battery, if the customer insists on a repair.

But you would be doing them a favour to rip it out and fit a decent one, as the accenta is technically poo.