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Help me understand - access code thingy!


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Posted

From previous emails I am now beginning to understand the importance of keeping enginneering codes confidential.

My first alarm was one fitted DIY style by an electrictian so I had all the codes and set it up myself using the instruction book.

Having recently moved house I was surprised to find the alarm in my new house was a monitored alarm system with //.National Installer.// and I had to pay £80 to even get a user code from the company.

I'm slow to go back to the company as they were unhelpful around setting up a bells only system for me and said it would cost a lot of additional money to remove the police monitoring system the previous owners had. Sounded like a scam to me.

So I figured if I could get the enginneer code I could reset the alarm to it's default and set it up myself....

Don't get annoyed yet... I can see from your posts that these alarms are far more complicated than the one I previously had and all manner of things can go wrong.

So whats my point - well I did a web seach and found a site that covers my alarm system and lists the enginneers code.

Sacriledge! :!:

I assume if I used this code on my my alarm chances are it will not work.

I'm slow to try it as I've already had to disconnect the bell...you've guessed it I set off the tamper alarm :blush:

I hope you can understand that I'm not trying to avoid using the experts and paying money I just don't want to be taken for a ride.

Help

Anna

Posted

In what area are you located at?

(And here in coldshire girls usually don't mind a ride.. ;) )

Posted

Anna, post your location (town / city) & one of the forum members will probably be able to help you at a much more realistic price. (Not knocking //.National Installer.//)

If you've tampered the system, it will probably need an Engineer reset & should be carried out by a professional.

If there's no rental dispute with //.National Installer.// & you own the system, the system can be defaulted & the communications side disabled if you want bells only.

Most firms would normally be happy to take such a system over & offer you maintenance & monitoring (probably cheaper) should you wish?

Taking the cover off also exposes you to mains voltage, although you probably know that anyway.

Regards Chris :)

Chris Teague (Sales & Operations Manager) Sightguard Intruder Division

Covering the Isle of Wight: - Design, Installation, Maintenance & Takeover of Intruder Alarms, Fire Alarms & Equipment, CCTV, Access Control, Nursecall. Keyholding Service, Guarding & Cash in Transit. SSAIB & NICEIC Registered Tel 01983 884000 / 884440

Any comments / opinions posted could be the voices in my head speaking, but they are my opinion only and do not represent those of my employer or Company

Posted
A big national taken a customer for a ride  :yes:

Phone around a get a rough quote before you let anybody touch it.

Georg, Coldshire girls does this translated mean Slapper ?

41691[/snapback]

dunno, but sometimes they want slapping as well..

Posted
Georg mate, you are priceless  :lol:  :lol:

41696[/snapback]

thx..

:w00t:

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