Guest Service2u Posted March 19, 2005 Posted March 19, 2005 Hi I have been called out to a customer that has a Veritas 8 Alarm Panel. I require the Installation/User manual as I have only installed one of the Texecom Panels before, I stick to Scantronic from my supplier. I checked out Texecom but they dont work on weekends and my customer requires the reprogramming today. I would appreciate it if anyone would send me a copy in pdf format please. regards in advance Mark
Service Engineer Posted March 19, 2005 Posted March 19, 2005 How old`s the panel Mark..? ........................................................ Dave Partridge (Romec Service Engineer)
Service Engineer Posted March 19, 2005 Posted March 19, 2005 Also your site states: You may opt for the option to Buy the Programming manual so as not to pay anymore call out Charges by security Companies. Sorry but I dont agree with you doing this, how do we know your not going to issue it to a customer..? ........................................................ Dave Partridge (Romec Service Engineer)
Guest Service2u Posted March 19, 2005 Posted March 19, 2005 Also your site states: Sorry but I dont agree with you doing this, how do we know your not going to issue it to a customer..? 44793[/snapback] Sorry m8t About that. That line hasnt been altered since i first built the site. ( Will sort that error out ) Done I do not sell the manuals to the Customer as it will Put me and others out of Work. I do charge a one off fee for Resetting the panel and only let the Customer have the User Manual. Regards Mark
Service Engineer Posted March 19, 2005 Posted March 19, 2005 Still, how old is the panel (2 versions)..? Pre 2000 or newer..? ........................................................ Dave Partridge (Romec Service Engineer)
Guest Service2u Posted March 19, 2005 Posted March 19, 2005 Still, how old is the panel (2 versions)..? Pre 2000 or newer..? 44797[/snapback] Hi I am not sure at the minute, Will talk to the Customer and Report Back. Is there any major differences? From a guess After 2000 regards Mark
Service Engineer Posted March 19, 2005 Posted March 19, 2005 If the Engineer code has been locked in by the previous installer on the newer version, then a defaulting wont help you. It`s a back to manufacturer job or replacement panel. ........................................................ Dave Partridge (Romec Service Engineer)
Guest Service2u Posted March 19, 2005 Posted March 19, 2005 If the Engineer code has been locked in by the previous installer on the newer version, then a defaulting wont help you. It`s a back to manufacturer job or replacement panel. 44806[/snapback] Hi Is it possible that the installer wont have set it? Please could i get a copy of the manual please? The Panel is 12 Months old. regards Mark
Service Engineer Posted March 19, 2005 Posted March 19, 2005 Check your PM`s, sent you some info. ........................................................ Dave Partridge (Romec Service Engineer)
Guest Service2u Posted March 19, 2005 Posted March 19, 2005 Thanks m8t For all your Help All the Best Regards mark
Recommended Posts
Archived
This topic is now archived and is closed to further replies.