advancedprotection Posted March 27, 2005 Share Posted March 27, 2005 hi, i wonder if anyone can help me i have taken on a job of fitting cctv in a club and the customer allready has external cameras but has never been able to use the speeddome he has there. the problem he has is that the speed dome sweeps from left to right even if it is disconnect it from the controller also he has no control over it whatsoever. the make of the controller is vcl model max0025-00 i'm not sure what make the speed dome is (think it is the same) is there anyone out there with knowlage of this type of problem or information/ installation manuals on this as i have very little knowlage on speed domes. is there any courses out there which i could go on to learn how to install/ maintain speed domes? Thanks Martin. Trade Member It's nice to be important but it's more important to be nice!! Martin Hanfo CCTV - Intruder Alarms - Access Control - Security Lighting - Locks Covering South Wales 07903 967045 Link to comment Share on other sites More sharing options...
Nova-Security Posted March 27, 2005 Share Posted March 27, 2005 Sounds like a tour is programmed, try turning the tours off. www.nova-security.co.uk www.nsiapproved.co.uk No PMs please unless i know you or you are using this board with your proper name. Link to comment Share on other sites More sharing options...
advancedprotection Posted March 27, 2005 Author Share Posted March 27, 2005 even if i disconnect the controller the camera continues to do the same thing, is that normall? how do i cancell tour? Trade Member It's nice to be important but it's more important to be nice!! Martin Hanfo CCTV - Intruder Alarms - Access Control - Security Lighting - Locks Covering South Wales 07903 967045 Link to comment Share on other sites More sharing options...
ian.cant Posted March 27, 2005 Share Posted March 27, 2005 Yep its normal for it to continue, the order is programmed into the dome from the keyboard and needs to be turned off. It depends on the type of controller your using and assuming the data link is still connected it should work. Only other thing i can think of is to power down the dome and boot it up again although i doubt that will be successfull as the dome should hold its programme. If all fails contact VCL support desk. Link to comment Share on other sites More sharing options...
black knight Posted March 27, 2005 Share Posted March 27, 2005 ifs its a vcl dome , take dome out disc link 1 and short out battery for 10secs using side cutters or like, re-fit link 1 and then put dome back in housing. all tours will now be removed. but as ian says just go to keyboard and turn off tour. paul THE BLACK KNIGHT "Any comments / opinions posted are my opinion only and do not represent those of my employer or Company." Link to comment Share on other sites More sharing options...
advancedprotection Posted March 27, 2005 Author Share Posted March 27, 2005 Thanks guys, will try that next week. as regards to training up on speed domes, what would people suggest be the best avenue to go down? Trade Member It's nice to be important but it's more important to be nice!! Martin Hanfo CCTV - Intruder Alarms - Access Control - Security Lighting - Locks Covering South Wales 07903 967045 Link to comment Share on other sites More sharing options...
black knight Posted March 28, 2005 Share Posted March 28, 2005 Thanks guys, will try that next week. as regards to training up on speed domes, what would people suggest be the best avenue to go down? 45892[/snapback] personally i find that being dropped in the deep end banghead 4 years ago and figuring out myself/ringing colleagues/ringing tec support lines/asking questions on here the best training!! however if you contact VCL they do do training courses(or at least they did 3 or so years ago) paul THE BLACK KNIGHT "Any comments / opinions posted are my opinion only and do not represent those of my employer or Company." Link to comment Share on other sites More sharing options...
advancedprotection Posted March 28, 2005 Author Share Posted March 28, 2005 will give that a go!! Trade Member It's nice to be important but it's more important to be nice!! Martin Hanfo CCTV - Intruder Alarms - Access Control - Security Lighting - Locks Covering South Wales 07903 967045 Link to comment Share on other sites More sharing options...
advancedprotection Posted March 28, 2005 Author Share Posted March 28, 2005 does anyone have contact/ website details for vcl? banghead Trade Member It's nice to be important but it's more important to be nice!! Martin Hanfo CCTV - Intruder Alarms - Access Control - Security Lighting - Locks Covering South Wales 07903 967045 Link to comment Share on other sites More sharing options...
ian.cant Posted March 28, 2005 Share Posted March 28, 2005 Will this do? does anyone have contact/ website details for vcl? banghead 45965[/snapback] Link to comment Share on other sites More sharing options...
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