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Lost signals


Guest gazatadt

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Guest gazatadt
Posted

Morning guys.

just a quickie really, has anyone had any experiences with the Gardtec 593 panel and losing signals to the monitoring station ? as i have been having a few problems recently. banghead

Many thanks

Gaz

Posted
Morning guys.

just a quickie really, has anyone had any experiences with the Gardtec 593 panel and losing signals to the monitoring station ? as i have been having a few problems recently.  banghead

Many thanks

Gaz

49466[/snapback]

Gaz what are you using for comms RedCare/D-Com :unsure:

Guest gazatadt
Posted
Built in DigiModem  :whistle:

49468[/snapback]

Sorry guys .yes its the built in digi

Posted

What does the log say. Have you checked the line. Voltage, Amps

A Good Line will have a 50Vdc to 55vdc steady. The line should have a steady AMP of 39-41 Mill amps and drop to 19-21 Mill amps if this fluctuates it shows a problem on the line

Posted

had something like this before on Gardtec, it was to do with the digi not dialing when the dial tone was pulsed for a answer service, i cant remember but i think we change the digi programming.

Also broadband not been installed on the line ? if it has dont forget the filter

www.nova-security.co.uk

www.nsiapproved.co.uk

No PMs please unless i know you or you are using this board with your proper name.

Posted
had something like this before on Gardtec, it was to do with the digi not dialing when the dial tone was pulsed for a answer service, i cant remember but i think we change the digi programming.

Ditto this with my Mum's place on a 593 Poly. BT 1571 kept showing a line fault in the log.

Also, in the last 12 months I can recall 2 593's with Digi problems, showing either line fault or com's fault but still sending signals ok.

The interesting bit was that when we changed the panel on one, the fault moved if we copied the profile onto the lap top & up loaded, but if it was prog'd manually, it was ok. :cry:

Chris Teague (Sales & Operations Manager) Sightguard Intruder Division

Covering the Isle of Wight: - Design, Installation, Maintenance & Takeover of Intruder Alarms, Fire Alarms & Equipment, CCTV, Access Control, Nursecall. Keyholding Service, Guarding & Cash in Transit. SSAIB & NICEIC Registered Tel 01983 884000 / 884440

Any comments / opinions posted could be the voices in my head speaking, but they are my opinion only and do not represent those of my employer or Company

Guest gazatadt
Posted

Sorry guys i seem to have put this across wrong :-(

I am getting some signals through but then some go missing?

Just wondering if any one has had the same problem.

I have checked the line and every thing is fine, BT have been down and ok it.

I have changed the panel and as a last resort used a scanny standalone digi and that appered to have fixed it.

Just wondering if i should stick with the standalones or find out the real problem behind the Gardtec problem as i dont want to shift to another panel type.

cheers guys.

Gaz

Guest Interlynx Security
Posted
Just wondering if i should stick with the standalones or find out the real problem behind the Gardtec problem as i dont want to shift to another panel type.

49574[/snapback]

scanny digies rule, but if u r lazy (like me) install the CSL 1100 or 1101 because they self learn inputs!

James

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