Chorlton Posted January 16, 2009 Posted January 16, 2009 thanks for the thanks. now switch yer bloomin caps lock off!
frankburke Posted February 12, 2009 Posted February 12, 2009 Hi, I've jusr discovered this forum via a search on Google. I have a feeling that you cannot help because of the nature of the problem, but at the moment I don't want to go to the expense of calling an engineer out. I'm looking after my son's house while he's away. His alarm, an Optima Compact, seems to have self-destructed in that it will (sometimes) sound the alarm for a while or make strange noises as if trying to sound the alarm. The light does not flash. The internal siren doesn't sound (though sometimes makes that noise a dodgy loudspeaker makes when it is trying to make a noise). It sounds perfectly when inputting the code or when a zone is triggered after setting the alarm and exiting the house. Re-setting makes no difference. Putting the code in makes no difference. As it is not my alarm I don't want to land him with a large (or even small) bill. Is there any way I can stop the outside siren from sounding rather than totally disabling the system (my other option, but I don't suppose you'll tell me how to do that!). This should leave the internal siren working (I assume?) I'll download the manual and have a look if there is anything in there, but I doubt it for the same reasons that I doubt you can help. I've also been advised to speak to the manufacturers by a local company I called, which is how I discovered this forum in trying to find them, so I'll try that as well. In the meantime, any help or advice you can give will be greatly appreciated. Sorry if I'm asking the impossible. Frank
james.wilson Posted February 12, 2009 Posted February 12, 2009 Your not asking the impossible but im afraid as you already note we cannot help as this is basically disabling your sons system. It does sound however that there are a few faults and i would recommend you get them looked at. securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
Guest RJBsec Posted February 12, 2009 Posted February 12, 2009 Hi, I've jusr discovered this forum via a search on Google. I have a feeling that you cannot help because of the nature of the problem, but at the moment I don't want to go to the expense of calling an engineer out.I'm looking after my son's house while he's away. His alarm, an Optima Compact, seems to have self-destructed in that it will (sometimes) sound the alarm for a while or make strange noises as if trying to sound the alarm. The light does not flash. The internal siren doesn't sound (though sometimes makes that noise a dodgy loudspeaker makes when it is trying to make a noise). It sounds perfectly when inputting the code or when a zone is triggered after setting the alarm and exiting the house. Re-setting makes no difference. Putting the code in makes no difference. As it is not my alarm I don't want to land him with a large (or even small) bill. Is there any way I can stop the outside siren from sounding rather than totally disabling the system (my other option, but I don't suppose you'll tell me how to do that!). This should leave the internal siren working (I assume?) I'll download the manual and have a look if there is anything in there, but I doubt it for the same reasons that I doubt you can help. I've also been advised to speak to the manufacturers by a local company I called, which is how I discovered this forum in trying to find them, so I'll try that as well. In the meantime, any help or advice you can give will be greatly appreciated. Sorry if I'm asking the impossible. Frank There's a saying, "If it ain't broke don't fix it", however in this case your son's panel is broke and it needs fixing! I would suggest you call a local installer to either disable or replace the panel - I know you don't want to do that but in it's current condition things could get a lot worse and your son could become very unpopular with the neighbours.
frankburke Posted February 12, 2009 Posted February 12, 2009 , chaps. I've spoken with the manufacturer, Honeywell, who were most helpful and have told me that I can disable the outside bell, triggering the alarm and so sounding the internal siren. This I can then switch off by inputting the user code and the whole unit goes into tamper mode and is disabled, otherwise the internal siren will continue to sound. If only I wasn't afraid of heights! Incidentally, I did try ringing the electrician who I think installed it as his number was on the unit. The number no longer exists and his mobile number began 04, so you can tell it's been there a while! Looks like I'll have to find someone else. The annoying thing is that it has been going off for about a week before they went away, but they didn't think it was their alarm because "it sounds different to when we test it." Kids!!! Thanks again for the help you were unable to give and the advice you so quickly did.
hpotter Posted February 12, 2009 Posted February 12, 2009 I've spoken with the manufacturer, Honeywell, who were most helpful and have told me that I can disable the outside bell, triggering the alarm and so sounding the internal siren. This I can then switch off by inputting the user code and the whole unit goes into tamper mode and is disabled, otherwise the internal siren will continue to sound. If only I wasn't afraid of heights! Surprised you got an answer at all, let alone such detailed destructions.
Guest RJBsec Posted February 12, 2009 Posted February 12, 2009 Surprised you got an answer at all, I should say so, still waiting after 4 weeks for email response!
frankburke Posted February 12, 2009 Posted February 12, 2009 I just phoned them, grovelled because I wasn't a company but a homeowner and said that I realised they didn't speak to people like me but the local company I contacted had suggested I get in touch with them. The chap was very helpful (twice). It's sorted now. I got a builder friend to call round with his ladders and we snipped the wire, then input the user code. The alarm is now in tamper mode so is disabled. The blue light went out when I reset the unit so it all looks pretty normal. Not the best solution but at least the neighbours can sleep tonight. Thanks again for the help. You might not see me on here again, but you never know - I might pop back for a look round, if only the joke section I think I saw!
k13ehr Posted February 21, 2009 Posted February 21, 2009 Hi Everyone, I tried to download the file > Optima_Compact_User.pdf < and any other with similar name from this forum, but I get the same message. File damaged cannot be repaired, regardless of which file I try to download, am I doing something wrong, it's only a click to download, so probably not. Help anyone, can you email to me I can supply an email address, which is spam free, as it only get used on forums. Thanks Kev.
Chorlton Posted February 21, 2009 Posted February 21, 2009 if the error says "your version of adobe reader cannot be used ti view files in a web browers" it may be you have adobe 8 and the file was written in version 4. scower the net for adobe 4, install it & try to download the manual again is my advice because this is exactly what just happened to me & it worked. If the above doesn't work site rules do not allow contact info (such as e-mail) to be posted on the board sorry. C.
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