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Dealership jobs done


The Arab

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Posted

Best one(worst) was at 1st service customer only had 3 zones and internal sounder (siren) next to panel cable 1 leaves panel goes down to front door surface (plasterboard walls) cable 2 goes down corner then onto skirting away to pick up phoneline cable 3 down wall beside cable 2 but onto top of dado rail to rear of house cable 4 leaves panel goes down wall along with cables 2 and 3 and along underside of dado rail at end of dado cables 3 and 4 cross each other.Quality !!

Another one was panel in cupboard under stairs with keypad mounted below panel cable out to CO detecter above cupboard door then into internal sounder (siren),Cable 2 out of panel picks up pir in front room then across top of facing picking up pir in kitchen (final) then picks up phoneline.very neat but you can walk in front door and to alarm without touching any protection.

Hope this gives you some idea of what happens when numbers matter more than quality.

The Arab

Trade Member

Posted

Remembered another one turned up 1st service visit again thought keypad looked differant but had the correct name on it so in with engineer code any problems missus no she says not since i got them back to fix it,so put panel into walk test nothing except front door working so away to panel opens lid all the wires lying in the bottom opens pir no wires opens viper no wires opens front door contacy again no wires.So looks closer all protection is wireless so out to the car gets manager on the phone "we don't support wireless systems"he says try and find out what you can without letting customer know that alarms not working.

Turns out system was installed by deale while hubby was away on rigs and he's a sparky he comes home and hit the roof and got installer back who promptly fitted a wireless system to get them off his back but because house had foil backed plasterboard nothing except front door contact which was next to the keypad with the receiver in it worked.

I was going to go back to wire pirs etc but customer moved and vowed to only use a company that installs and services.

Must admit had me going for half an hour or so.

Trade Member

Posted
I was going to go back to wire pirs etc but customer moved and vowed to only use a company that installs and services.

Must admit had me going for half an hour or so.

*D* not doing this any more then :whistle:

:lol:

Posted

Prior to them starting these dealerships, they had a much better status in this industry, I must admit to wondering why these dealerships are still going on, and why there's still systems being installed so poorly. I really do not envy the service engineers attending these jobs for the 1st time, it must be soo disheartening. But what exactly do they do when they discover a shoddy installation.. ? Does the attending engineer put it right..? or does it get passed back to the installing dealership for correction..?

........................................................

Dave Partridge (Romec Service Engineer)

Posted

Was left to servicing company engineer as if it was over 3 months old it was out of dealers warranty period.

If you find anything wrong you put it right as last man in clears all before

Trade Member

Posted
If you find anything wrong you put it right as last man in clears all before
But does he, I've seen plenty during take-overs that have been sub-standard for a couple of years.

Why don't ALL these dealership installs get visited within a few weeks of install, and the company concerned called back to correct any issues prior to being paid.?

........................................................

Dave Partridge (Romec Service Engineer)

Posted
But does he, I've seen plenty during take-overs that have been sub-standard for a couple of years.

Why don't ALL these dealership installs get visited within a few weeks of install, and the company concerned called back to correct any issues prior to being paid.?

60718[/snapback]

Because weren't they installing around 2500 systems a month nationwide? It all comes down to cost. They allowed anyone to be a dealer. One in our area, who was one of their biggest, did not know ANYTHING about alarms at all. It was a sales driven exercise to make money. The fact that it was alarms being sold was secondary. A lot of people made a lot of money very quickly until the company pulled over 90% of their dealerships overnight. Apart from tacky or sub-standard installs, the initial kit sold would never generate a confirmed alarm. It's not like they didn't know there were going to be problems. Another company near us were looking for engineers to install 3 systems a day (per single engineer). Madness

Zak Tankel - Managing Director - Security First (UK) - www.securityfirst.uk.com

Disclaimer: Any comments or opinions expressed by me are my own as a member of the public and not of my employer or Company.

Guest IM_Alarms
Posted

Think we all know why they don't............... just juggle the words , 'eye' and 'blind' !!! :no:

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