Gardtec locked code query

[Allso]

Not quite sure what you mean by powering down. I'm guessing its removing the AC, opening the panel and disconnecting the battery for a short time.

When I reconnect the battery I presume the system will be in alarm? Will I be able to stop it?

I don't want to stuff the programming or the panel.

Allso

[Paul P]

Paul are you sure that conversation was'nt about service timers.

Jef

Yep defiantly Enginner lock in he used to check our programming on surveillance visits.

[Zak]

Not quite sure what you mean by powering down. I'm guessing its removing the AC, opening the panel and disconnecting the battery for a short time.

When I reconnect the battery I presume the system will be in alarm? Will I be able to stop it?

I don't want to stuff the programming or the panel.

Allso

Logging off now. Suggest you go the route of engineer. I think Nova only wanted to know the version in order to tell you whether his special method of unlocking locked codes will work on your panel, which is irrelevant unless you find an engineer from this forum who he will give the info to. It is not something that will directly help you (although I shouldn't presume what he was thinking - so sorry Nova if I got it wrong). You should call your existing company and ask them if the code is locked and take it from there really.

Good luck.

[Paul P]

I wanted to ensure that a failed effort to default the code won't affect the programming, or render the panel inoperative until the original company can attend. According to Zak it shouldn't.

Allso

Ask a local competitor that you are thinking of using, they will probably know if the company who installed usually lock the engineer code in. It is probably the easiest way to find out if it is going to cause you hassle.

[Nova-Security]

I think Nova only wanted to know the version in order to tell you whether his special method of unlocking locked codes will work on your panel,

Good luck.

Zak, just wanted to know to see if it could be done with spending £2.00 or less.

Not quite sure what you mean by powering down. I'm guessing its removing the AC, opening the panel and disconnecting the battery for a short time.

When I reconnect the battery I presume the system will be in alarm? Will I be able to stop it?

I don't want to stuff the programming or the panel.

Allso

No having a go here, but if your not sure what poeple mean by powering down, and guessing about removing the AC, should you be messing with somthing that could kill you ?

[Allso]

See below - sent a blank reply by mistake here.

[Allso]

Excuse me Nova - but wasn't it your query about the software version that prompted the discusion of panel opening in the first place!

As for AC, I have mains-testers, a mains-detector and a multi-meter, and the knowledge to use them. You can rest assured that I won't come to any harm if I ever do open the panel.

However I don't work with alarm innards, and I don't know things like whether or not it matters in which order you re-connect the AC and the battery once you want to power the panel back up.

Anyway - thanks for all the help, next step is for me to get an engineer.

Allso

[Allso]

Managed to get a 590/591 Installer manual and tried to default the codes.

Assuming the procedure is the same on all 590 series panels, its locked! Followed the instructions and diddly squat happened (don't ask me how to do it, I won't answer).

The bell rang everytime I disconnected all power - that surprised me somewhat - I must have a bell with its own battery in it! Out of interest, does that battery need changing every few years too? Must be a ladder job.

Aother point is that the mains detector seemed rather unreliable, still alerting despite the fuse being out, it must be all the other wire around.

Anyway, I'm going to ring them tomorrow to get the code changed to one of my choosing. If they won't I'll contact NACOSS, who have accredited them.

I can't believe they did it.

Allso

[Zak]

Allso, I don't think you will have any recourse with NACOSS - you might be opening yourself up for a lot of unnecessary argument and heartache. IMO locking engineer codes is standard practice for most companies regardless of what a NACOSS inspector may have told some members. There is nothing wrong with doing it. It is however up to you how you proceed.

If you have got the defaulting method thank you for not posting it here because it would have been deleted. If you do have it, the process that you have to do must be done with a few seconds from powering up otherwise it won't work. Also, it would reset the master code, and if that did not happen then you just need to keep trying the process. If the keypad is not immediately near the panel get someone else to be at the keypad as soon as you power up.

As far as the outside bell, what do you expect? A professional alarm is fully protected. All external sounders have their own back-up batteries to protect such a situation!!

[Allso]

I'll have another go as suggested, as the master code has not reset whenever I tried. Perhaps I'll get lucky. Its a pity the goddam bell has to ring every time. Although I think I could work a way around that, I'm not keen to start doing more fiddling as I'm afraid of damaging something.

If I try too often I'm going to end up with a panda car outside the house!

Anyway, at the end of the day, I'm pretty sure that the installing company will change the code, if I ask nicely. I don't even mind paying a small fee, as I'm now spending a fair amount of time on the issue, and am neglecting some other things I should be doing. Still its all education of a sort.

I wouldn't go down the NACOSS route unless they were very difficult about it.

Yeah, I've been on here long enough to know what to post and not to post.

Your interest is appreciated.

Allso