Drew Posted February 3, 2006 Share Posted February 3, 2006 Following comments from members of this forum, we now have a new main telephone number that allows calls in at a lower rate. It is 0845 838 1716 The old 0870 number will continue to work, but the new one will be publicised from now on. Drew Hoggatt Managing Director Paxton Access Ltd Follow this link for important legal information Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9192-new-0845-number/ Share on other sites More sharing options...
Guest rjbsec Posted February 3, 2006 Share Posted February 3, 2006 Following comments from members of this forum, we now have a new main telephone number that allows calls in at a lower rate.It is 0845 838 1716 The old 0870 number will continue to work, but the new one will be publicised from now on. Good move - shows the customer matters, just hate those using premium rate numbers for support. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9192-new-0845-number/#findComment-85355 Share on other sites More sharing options...
Zak Posted February 3, 2006 Share Posted February 3, 2006 I think Paxton should give away free demo systems in nice shiny aluminium cases........come on everybody - lets take a vote.............whilst Drew is listening :) Zak Tankel - Managing Director - Security First (UK) - www.securityfirst.uk.com Disclaimer: Any comments or opinions expressed by me are my own as a member of the public and not of my employer or Company. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9192-new-0845-number/#findComment-85364 Share on other sites More sharing options...
Paul Giles Posted February 3, 2006 Share Posted February 3, 2006 Just started having dealings with Paxton. What a fantastic company, if only every manufacturer was like them it would be brilliant, very professional, very helpful. I was told i would be getting a call in the afternoon from tech support and true to their word i got the call, top marks all round. Seems a shame you have to praise a company for being so efficient but it seems they are few and far between these days. Keep up the good work Paxton,a real pleasure to deal with. PG Security Systems Somerset SSAIB Certificate of Merit Installers. www.pgsecurity.co.uk Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9192-new-0845-number/#findComment-85394 Share on other sites More sharing options...
Nova-Security Posted February 3, 2006 Share Posted February 3, 2006 Just started having dealings with Paxton.What a fantastic company, if only every manufacturer was like them it would be brilliant, very professional, very helpful. I was told i would be getting a call in the afternoon from tech support and true to their word i got the call, top marks all round. Seems a shame you have to praise a company for being so efficient but it seems they are few and far between these days. Keep up the good work Paxton,a real pleasure to deal with. QFA On ZAKs post over then shiny silver demo cases, we got one from another manufactory although we do use Paxton and like net 2 for easy customer use. Drew - the telephone number good idea as many people dont like phoning 0870 there is even a web site listing a 0870 number with the local number for most of the big firms. Some manufactorys even have 0800 for registered installers. www.nova-security.co.uk www.nsiapproved.co.uk No PMs please unless i know you or you are using this board with your proper name. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9192-new-0845-number/#findComment-85417 Share on other sites More sharing options...
Guest IPS Fire and Security Posted February 4, 2006 Share Posted February 4, 2006 "SAY NO TO 0870" 0870 numbers are a con , Southern Monitoring use them and keep you on hold for excessive amounts of time. Our mobile phone bills are high enough already!!! Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9192-new-0845-number/#findComment-85446 Share on other sites More sharing options...
Guest ALSEC Posted February 4, 2006 Share Posted February 4, 2006 C*A??? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9192-new-0845-number/#findComment-85455 Share on other sites More sharing options...
Guest IPS Fire and Security Posted February 4, 2006 Share Posted February 4, 2006 Not as close as you though Peter I hear they have just acquired Gardiner Security (Chichester) too. Maybe its time to relocate, anyone recommend a good ARC? David Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9192-new-0845-number/#findComment-85471 Share on other sites More sharing options...
Guest IPS Fire and Security Posted February 4, 2006 Share Posted February 4, 2006 I have heard this, aparently there on the march at the mo. any ideas which Brighton firm? David Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9192-new-0845-number/#findComment-85476 Share on other sites More sharing options...
Guest IPS Fire and Security Posted February 4, 2006 Share Posted February 4, 2006 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/9192-new-0845-number/#findComment-85480 Share on other sites More sharing options...
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