concept6

[Guest krull11]

I have a concept 6 alarm and do not have the user manual ( installd by previous owners and manual not passed to me). during recent building work the alarm was activated as the builder moved various alarm cables. I now have the tamper button lit on the panel and cannot seem to do anything with the alarm..set reset etc does not work

how do i get the alarm working again

What do I do???????

Thanks

[Service Engineer]

Sounds as though he`s done more than just move a few cables.

The TAMPER light is indicating a wiring (broken cable) or detector fault (lid tamper), youll probably need an engineer to find the problem.

But first i`d explain the situation to the builder and ask him to get it sorted, after all it was working before he started messing. His insurance should cover him for these things so if he cant sort it get an engineer out and forward him the bill.

[Guest krull11]

thanks for swift reply..on the assumption that the builder knows nothing about alarms etc do you have any contact details for engineers around the tamworth area of staffordshire

thanks agian

[Service Engineer]

thanks for swift reply..on the assumption that the builder knows nothing about alarms etc do you have any contact details for engineers around the tamworth area of staffordshire

thanks agian

Ohhhh Dear I feel a Plug comming on....

DGS Security, the company i work for cover Tamworth.

Were based in Kings Norton, but have engineers in Walsall, Dudley & Redditch.

So you could give us a call. The link is below to the website.

Dont actually know to any Tamworth based companies.

But if their are any im sure theyll reply.