Guardtec 360/580 Tamper Problem

[Guest Nick]

Please can anyone help.

During the week the door to our utility room slamped shut due to a through wind as the front door was opened. This caused a t to appear on the control panel display. This has happened before but we managed to reset the alarm. This time we can not reset the alarm. When we do try to reset we get the SE then On then the alram goes off and the t reappears.

Please can anyone suggest a cause and solution.

Thank you

Nick

[amateurandy]

Assuming you have a door contact on that door/frame, it's damaged in some way. Probably wiring come loose or broken.

Get whoever does your maintenance to check it.

[CompostCORNER]

I've seen PIR's go into tamper in kitchens and hallways where they are mounted to a cieling corner in close proximity to a slamming door. Modern housing with the dot-n-dab walls tend to be great conductors of harsh vibrations.